With Collect Me, you receive one loyalty point for each ISK 145 you spend when making your purchase. If you reach or exceed one of the following point thresholds at the end of the year, you'll receive a loyalty bonus:

From 200 loyalty points = ISK 1500 loyalty bonus

From 500 loyalty points = ISK 3500 loyalty bonus

From 1,000 loyalty points = ISK 7500 loyalty bonus

To earn loyalty points, simply show your Heinemann x ME  card or app at the checkout. Of course you can also collect Collect Me points at heinemann-shop.com - please enter your Heinemann x ME  card number in your user account.

You can collect points from January 1st to December 31th of each calendar year.

Points cannot be collected on tobacco products, return deposits, print media, books or shopping bags. In Norway and Turkey, alcoholic beverages are also excluded.

Yes, the loyalty points expire at the end of each calendar year.

You can collect points in all Heinemann Duty Free, Unifree Duty Free, Tax Free or Travel Value Shops in Australia, Denmark, Germany, Austria, Italy, Norway, Hungary and Turkiye as well as in participating cruiseliner shops (Mein Schiff 1 - 6, Mein Schiff Herz, MS Deutschland, MS Europa, MS Europa 2, MS Amadea, MS Amera, MS Artania, HANSEATIC inspiration, HANSEATIC nature, HANSEATIC spirit, AROYA). You can also collect points when shopping online in one of our webshops.

Please note that the Heinemann x ME program is known as Unifree x ME in Istanbul and as Tax Free & Me in Norway. All member cards are accepted equally everywhere.

Your current point balance will be reduced by the returned amount.

If you have reached or exceeded one of the three given point thresholds at the end of the year, you will receive your loyalty bonus in the form of a voucher at the beginning of the following year.

Your loyalty bonus coupon is valid for one year from the date of receipt and can be redeemed once.

Almost. Excluded are reduced items, special offers, jewellery goods in the cruiseliner shops, tobacco products, return deposits, print media, books, shopping bags and gift cards.

Further local exceptions can be found in our detailed coupon conditions: heinemann-shop.com/coupons.

You can find your current point total in your member profile on heinemann-shop.com.

You can also see your point total in the Heinemann app, which you can download and set up at any time.

Yes, in most cases loyalty points can also be added subsequently. For further information, please contact our customer service department via email: customerservice@islanddutyfree.is

Only Heinemann x ME members can buy items at a Member Price. In our airport shops, please show your Heinemann x ME card or app at the checkout. The Member Prices on the day of purchase apply.

Generally, Member Prices are offered in most of our airport shops in Germany, Austria, Hungary, Italy, Denmark, Norway, Turkey and Iceland. However, the Member Price products vary depending on the location and change every two to three months.

The validity scope of each local partner benefit is defined individually (for whom, how long, how often, etc.). The service can be used at any time if no restrictions are defined.

We have summarized all our detailed coupon conditions here: heinemann-shop.com/coupons

Yes. Since we advertise alcoholic beverages and tobacco products, members must be at least 20 years old.

You may cancel your membership at any time by email.

Email: customerservice@islanddutyfree.is

Detailed information regarding your membership is available under the Terms and Conditions of Participation.